Moto 6416 Series Recording?

[DavoMS]

<div>As usual.............another problem, glitch........major darn hassle with either this unit, or Codcast.........</div><BR><div>I`m&nbsp;sure we have it&nbsp;set up right, I mean it worked flawlessly for a couple of weeks, and then, &nbsp;just out of the blue, no go. It`s happening on two, brand spanking new,&nbsp;6416 IIIs.</div><BR><div>The DVR/PVR may very well be the best CE product in years........why does this always seem to happen? FWIW, our recordings are set for everyday if you scroll through the "scheduled recordings" by date.</div><BR><div>Any ideas?</div><BR>

[MDRiggs]

I don''t know, but you might find the TiVo/Comcast story in <a title="CES 2007 Special Report" href="http://www.soundandvisionmag.com/features/2023/ces-2007-special-report.html" target=_blank>CES 2007 Special Report</a>&nbsp;interesting.<BR>

[DavoMS]

<div>Mike.....Thanks..........Does not apply.............</div><BR><div>We pretty much,... know what&nbsp;we`re doing.......and this is just a ton&nbsp;of bulls***. Set it properly and it works, and then it`s a joke,,&nbsp;totally useless,&nbsp;without any user&nbsp;input. Shame on the the&nbsp;F****s,&nbsp; from either Codcast or Motorola!!!!!!!!!!!!!</div><BR><div>I`ve posted&nbsp;several times&nbsp;regarding these types of problems. I can`t be the the only one having these problems?</div><BR><div>You think?</div><BR>

[DavoMS]

Sorry..........This is 2007...............Why would I expect a DVR to work properly?<BR>

[hoops]

<div>Davo, I''m not clear what the problem is you''re experiencing.&nbsp; Can you elaborate?&nbsp; Have the good folks at "Codcast" figured out whether&nbsp;the issue is with the&nbsp;hardware or software? What program guide software are they using?</div><BR><div>I still have&nbsp;the original&nbsp;6412 w/Pioneer Passport from Cox and haven''t had any issues (knock on wood).&nbsp; For this reason I''m afraid to upgrade the hardware and will only do so when this one finally bites it.&nbsp; I feel your frustration though, and I think it''s helpful for me and others to know what specific kind of problems you''re experiencing.&nbsp; My biggest complaints about the Moto DVR/Passport is the smallish hard drive (160GB) and that it f-fwd/rew as slow as... this website.&nbsp; No 30-sec skip yet.</div><BR><div>Interesting article about Tivo and Comcast.&nbsp; I notice that Cox will also be offering Tivo as a "premium" service (mo'' money, no doubt).&nbsp;I understand the Tivo software is better than Passport, so perhaps this is good news for you.</div><BR>

[DavoMS]

<div>Guys.........I apologize for my rant........I`m not much of a Comcast fan......:-) For that matter, the whole d*** industry.</div><BR><div>Hoops......... It`s the iguide and we have different&nbsp;series recordings (same time M-F)&nbsp;on both units and it`s there in "scheduled recordings"..........but of course it doesn`t record. Like I said, worked perfectly for a couple of weeks and we have all the "recording options" set properly. Think a $20 VCR would come on when you tell it to?</div><BR><div>It`s so frustrating dealing with these folks, making a phone call is a moot exercise.</div><BR><div>&nbsp;</div><BR><div>&nbsp;</div><BR>

[hoops]

<div>Davo... no need to apologize, I think we can all appreciate your frustration.</div><BR><div>Unfortunately I''m not familiar with "iGuide," although I''m guessing it''s either a software issue with the program guide and/or the Moto firmware and&nbsp;how&nbsp;Comcast programmed it.&nbsp;&nbsp;The fact that both your units are doing this tells me it''s probably not a hardware problem but a Comcast problem.&nbsp;I understand that this is all new territory for the Comcast&nbsp;techs&nbsp;in your area and, unfortunately, glitches are probably indicative of "growing pains" as they figure out how to get everything working right.&nbsp; The only advice I can give is to keep bugging them until they get it fixed and working right.&nbsp; When I first got my HD-DVR there were problems with tiling and other glitches that were eventually corrected with subsequent firmware upgrades.</div><BR><div>Just to share my own frustration with the good people at Cox, I was about ready to pull the plug when going over my cable bill with a Cox rep the other night.&nbsp;My January bill showed a 50% increase of prices across the board for digital cable service and premium channels, so I called them to find out what was up and why I received no notice of this substantial rate increase.&nbsp; The rep replied, "It''s because they raise the&nbsp;rates at the beginning of the new year and no notice went out, but that happens every year."&nbsp; He tried to blow me off with a take it or leave it attitude and I just about blew my top.&nbsp; Then he put me on hold for a few minutes, no doubt consulting someone else, and came back thoroughly apologetic, saying that it was their billing error, that there was no rate increase, and that he&nbsp;fixed it and credited back my account for the difference.&nbsp;Just goes to show that they are only human and mistakes get made despite all this great technology.&nbsp; It can be frustrating.</div><BR><div>Wish I could offer you more help but the only advice I can give is to stay patient and stay on top of them until the problem is fixed. Good luck!</div><BR>

[DavoMS]

<div>Hoops..........Thanks Brother........</div><BR><div>I mentioned in an earlier post that I had finagled a local contact and # and yes he`s a very nice guy (I`ve been calling him once or twice a year for the past four years inquiring about HD). Finally get it, and much to this gentleman`s dismay, it was a total fiasco getting everything set up. Anyway, just got off the phone with him and he had no answer other than to delete the "series recording" and start over. I did that last night on the upstairs unit and all seems well. He also acknowledged the screen saver issue I posted about earlier and I`m confident he`s working on it.</div><BR><div>As much as I dislike the "company", I very much like this gentleman.</div><BR><div>I think your analogy of "growing pains" is spot on and my getting worked up over it is futile, at best.</div><BR>

[EZEd]

<div>Davo, the other thing you may want to try if you haven''t already or haven''t already been told is to just leave the unit "on" all of the time.&nbsp; Technically the unit is always on anyway so the on/off button really only is a defeat switch for the audio and video output signals.&nbsp; Leave the on/off button in the on position all the time (even when your other gear is off)...that alone has helped my series recording issues tremendously.&nbsp; I blew through a 6412pII within about a year and a&nbsp;half.&nbsp; I now have a 6412pIII.&nbsp; They both still suffer from the same problem.&nbsp; After so long of saving shows, watching, f-fwd &amp; rwd it''s like the hard drive gets fragmented and eventually slows to a halt.&nbsp;&nbsp;It then won''t play or anything else.&nbsp; The only fix I''ve seen so&nbsp;far is to unplug the unit, let it unf***k itself and then it resumes normally.&nbsp; I&nbsp;have to do this on&nbsp;average every 4 months&nbsp;or so.&nbsp;There is a software reset procedure but no one knows of a way to reformat the drive from scratch to do any utilities like defragging or anything.&nbsp; Check out AVSForum for their huge thread specifically dealling with the 6412/16 and it''s myriad of problems.&nbsp; I''ve pretty much found every trick and solution there is to find on this box there.</div><BR><div>&nbsp;</div><BR><div>Good Luck</div><BR>