Help with Onkyo 606 Dolby TrueHD

[Rope]

Lxmarch -
Have you installed the latest firmware update (version 1.50) for the DMP-BD35K?

http://www2.panasonic.com/consumer-e...DMP-BD35K.D#ts

Rope

[Lxmarch]

I have not as of yet. The last Panasonic rep I spoke to offered to send me the update on a disc so I took her up on it even though she said it did not appear this would make any difference. Do you think it might from what you see listed? It looks doubtful to me but I'm willing to try anything. It's not a good feeling to be stumped like this and have the reps tell me they don't know what I'm talking about. Thanks for your thoughts. I'll take all the help I can get. this is very annoying. I look like your little icon picture up there. Laurie.

[Rope]

You never know, stranger things have happened. Hopefully it will do the trick, although I wouldn't hold my breath. I'm miffed at the possibility those two pieces of hardware won't play nice together and even more so, no one has came up with a solution.

Rope

[Lxmarch]

Well, thanks to all who contributed ideas to help with this problem. All ideas were good but the solution was a bit different. Bottom line- receiver now lights up for Dolby TrueHD and DTS HD! Here's the solution I found:

For some reason (which I still need to investigate), my BD 35 intermittently changes its resolution from 1080i back to 480p or 480i. Therefore, when I power up the player, I get those wavy lines and could not see or read the settings in the setup menu to change the resolution back. The way I had been fixing that issue was to press the stop and play buttons simultaneously on the unit for over 5 seconds. This is listed on page 39 of the manual for fixing a distorted picture or screen. It shifts the unit to a "more compatible mode with HDMI equipment" so you get a stable picture and can go normally back into the menu settings and reset the resolution. Fine. BUT---the next sentence in the manual states, "However, DD plus, Dolby TrueHD and DTS-HD are not output in bitstream." What? Why is this? So, even though my subsequent menu settings looked correct and indicated bitstream was on and secondary audio was off, it was not passing the Dolby TrueHD or DTS-HD.

Therefore, I can not use the "press stop and play method" to get to a better resolution so that I could see the setup screens. I have to find a way around that but what I did for now was intuit the menu screens even though I couldn't actually see them. I remembered what they were and also used the manual to count down on the screens. I was able to reset the resolution to 1080i directly and when I popped in a disc, on popped the Dolby TrueHD indicator on the Onkyo!!!

Thanks to all who gave their time to help and I hope some of you out there who might have the same or similar issues will be helped by this. It would be nice if Onkyo and Panasonic took an interest in this issue. I'll try my best to get this info to them but I'm not exactly sure of how to best do that.

BTW, if anyone knows a reason for or a fix for the intermittent change in my resolution setting, please let me know.

Thanks to all, Laurie

[Rope]

^
That's great news, and thanks for sharing the solution.

Is there an intelligible difference in the audio performance when the Dolby TrueHD is displayed or were you receiving the lossless audio, even though the display was showing Dolby Digital?

Rope

[Lxmarch]

Excellent question but I don't know the answer yet. The manual says that the method I used to reset the resolution did not allow the TrueHD to be output in bitsteam, which is how the player was set, so I think I was only outputting the DD track. This is just a guess, though. I haven't fooled around with it enough yet to be able to give you a good answer. I may never know but I will say this - this type of perseverance is exhausting! Laurie

[Parma]

Originally Posted by Lxmarch

I have to find a way around that but what I did for now was intuit the menu screens even though I couldn't actually see them. I remembered what they were and also used the manual to count down on the screens. I was able to reset the resolution to 1080i directly and when I popped in a disc, on popped the Dolby TrueHD indicator on the Onkyo!!!

i just got the Panasonic BD60 and i have the Onkyo 805 and have the same problem. if you can remember, can you explain the process again? i don't know what you meant by "intuit the menu screens" this may be a typo.
thanks.